KLD-USA wants to give you a pampering and pleasant service experience, starting from the purchase on site up to receiving your package.
After receiving and approving your order, the package will be sent to you within 3 or 7 business days from the date of placing the order on the website.
Orders can be shipped to most areas all over the US & Canada.
Changing shipping method after placing the order:
You can change the shipping method by contacting us within an hour from placing the order during Customer Services:
RETURN & EXCHANGE POLICY
Canceling an order on the website
You can cancel an order you placed on the website if the product has not be sent to its destination yet. You can check whether it was sent and perform the cancellation accordingly by email to Customer Services:
Canceling a transaction by KLD-USA
Your order might not be processed if the product you selected will be out of stock after placing the order or if the credit card details and/or your personal details were not registered in the system. In each of the above cases, our Customer Services will contact you.
For information and inquiries about products and supply, you can contact our Customer Services by email: